Privacy Policy

Docnity (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services.
1. Information We Collect
Personal Information: Name, age, gender, contact details, medical history (if shared).
Booking Information: Service requested, address, preferred time, payment details.
Technical Information: IP address, browser type, device, cookies, and usage data.
2. How We Use Your Information
To provide home healthcare, doctor visits, nursing, and teleconsultation services.
To schedule appointments, confirm bookings, and send reminders.
For billing, payment processing, and generating invoices.
To improve our services, website, and customer experience.
For legal, regulatory, or safety compliance.
3. Sharing of Information
With verified doctors, nurses, attendants, and diagnostic partners strictly for service delivery.
With payment gateway providers for secure transactions.
With government authorities if required by law.
We never sell or misuse your personal data.
4. Data Security
We use encryption, secure servers, and limited access protocols to protect your data. However, no method is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Access, update, or correct your information.
Request deletion of your personal data (as per legal/regulatory limits).
Opt-out of marketing messages at any time.
6. Cookies
We use cookies for better user experience, analytics, and personalized services.
7. Contact Us
For privacy concerns, contact:
📧 Email: docnitycare@gmail.com